First and foremost, you can expect us to arrive on time with a clean and sanitized inflatable ready for your guests. If you experience any issues with your delivery, please immediately contact us. We strive to make sure that all our customers are 100% satisfied with our services. We are not a fly by night company. We have been around since 1997 and have done so by word of mouth and repeat business customers. We want to be sure you are completely satisfied and we will go above and beyond in order to make that happen.
Booking Process: You can reserve your rental right here on our website by using the book now buttons. You can also call our office at 732-972-4389. For multi-day rentals please call our office for prices and availability. All our contact information is listed below.
Event location: The prices listed on our website include delivery and setup local to Monmouth County. If you are outside our delivery area, we will contact you and advise if we can deliver to your area and what the additional delivery charge may be. Not all locations outside of Monmouth County will require an additional delivery fee. We suggest you contact us prior to booking to confirm.
Payments: You can pay via our website when you book your rental by either credit card, PayPal or Venmo. We do not charge the 3.5% fees most businesses are passing along to customers these days. The price you see, will be the price you pay. You may also pay at the time of delivery either by check or cash. Please note that payment must be made in full on or prior to your delivery date. Checks can be made payable to “Party Authority LLC”
Deposits are not required. We will hold your specific inflatable for your event date once booked. All we ask in return is that you notify us if you decide to cancel as early as possible. Our units are in high demand and more than likely there are other customers waiting for a specific inflatable or a specific date that was not previously available. We offer a 100% refund regardless of your reason for cancelling, therefore there is not need for us to hold a deposit.
Event Day: All inflatable deliveries are made the day of your event between 8:00am and 2:00pm. We will call you the day before to confirm, as well as provide you with a narrower time frame for your delivery. Your inflatable will be picked up the following day. You must unplug the blower motor overnight. You do not have to wait for us on pick-up day unless the inflatable is in a locked gated area. If the extension cord had to be run through a window or under a garage door, please be sure to unplug same and leave it outside. Please have a clear path for us to the inflatable location prior to our arrival, as well as a dedicated 15-amp electrical outlet available. The inflatable must be within 100’ of the electrical outlet or generator. The inflatables cannot be brought up stairs, brought through narrow passage ways or lifted over fences.
Cancelations: We understand that due to weather or any other unforeseen circumstances you may need to cancel your event. That is why we offer a 100% refund so long as you cancel prior to us departing to your event. All you need to do is call us at 732-972-4389 or email us at partyauthorityllc@gmail.com . We will also reach out to you if there is rain in the forecast for your area. Party Authority LLC reserves the right to cancel any event with extreme weather conditions in the forecast. No other company can beat our cancelation policy.
These terms are subject to change. Please feel free to reach out to us if you require different accommodations. We will do our best to work with you to make your event a successful one!
Thank you for choosing the Party Authority LLC!